iphone 5 battery life too short

 

Symptoms Quick Checks
  • Battery runs out of power very quickly
  • Battery does not hold a charge
  • Short play time
  1. On the device, go to Settings > General > Software Update to verify device has most up-to-date software. If unavailable, verify by plugging device into iTunes.
  2. Suggest http://www.apple.com/batteries/iphone.html as a resource for user to learn about optimizing battery settings.

Deep Dive

Check Result Action Code Commodity
1.Use the Visual Mechanical Inspection (VMI) Guide to identify conditions that affect warranty and service eligibility.

Important: Only damage described in the green section of the VMI is eligible for warranty service. Damage described in either the yellow or red sections of the VMI is not eligible for warranty service.

Also refer to HT3547: Handling a mixed-failure repair if appropriate.
Is the device in warranty and eligible for warranty service?

Yes Go to step 2.
No Go to step 6.
2.Use diagnostics to verify battery condition.


Is the battery condition “normal’?

Yes Go to step 3.
No Replace the battery.a B03 IPHONE COMP BATTERY
3.Use diagnostics to determine usage and standby time. If these times are the same, it points to a corrupt system process running in the background that is draining power.


Are usage times and standby time the same duration?

Yes Restore device using latest version of iTunes.

Warning: This will delete all user data on the device. Verify user has a backup or has given consent before proceeding.

No Go to step 4.
4.Use diagnostics to determine any apps that are unsupported on the device.
Are there unsupported apps listed?
Yes Restore device using latest version of iTunes.

Warning: This will delete all user data on the device. Verify user has a backup or has given consent before proceeding.

No Go to step 5.
5.Use diagnostics to determine any apps that are hanging or causing memory issues that may be draining the battery.


Are there hanging apps or memory issues listed?

Yes Instruct user how to quit background processes on the device.
No No trouble found.

Suggest http://www.apple.com/batteries/iphone.html as a resource for the user to learn about optimizing battery settings.

6.Determine whether the device is eligible for out-of-warranty service (yellow section of VMI) or is ineligible for service (red section of VMI).
Is the device eligible for out-of-warranty service?
Yes Go to step 7.
No Return device to user. Due to damage, the device is no longer eligible for support.
7.Inspect the device for liquid damage by checking for:

  • Internal LCI red
  • Signs of corrosion
  • Presence of liquid

Is liquid damage present?

Yes Replace whole unit out-of-warranty. B01 IPHONE
No Go to step 8.
8.Use diagnostics to verify battery condition.


Is the battery condition “normal’?

Yes Go to step 9.
No Go to step 12.
9.Use diagnostics to determine usage and standby time. If these times are the same, it points to a corrupt system process running in the background that is draining power.


Are usage times and standby times the same duration?

Yes Restore device using latest version of iTunes.

Warning: This will delete all user data on the device. Verify user has a backup or has given consent before proceeding.

No Go to step 10.
10.Use diagnostics to determine any apps that are unsupported on the device.
Are there unsupported apps listed?
Yes Restore device using latest version of iTunes.

Warning: This will delete all user data on the device. Verify user has a backup or has given consent before proceeding.

No Go to step 11.
11.Use diagnostics to determine any apps that are hanging or causing memory issues that may be draining the battery.


Are there hanging apps or memory issues listed?

Yes Instruct user how to quit background processes on the device.
No No trouble found.

Suggest http://www.apple.com/batteries/iphone.html as a resource for the user to learn about optimizing battery settings.

12.Determine if the device has any physical damage that makes this component repair impossible.
Is the device eligible for a component repair?
Yes Replace the battery out-of-warranty. B03 IPHONE COMP BATTERY
No Replace whole unit out-of-warranty. B03 IPHONE

MacBook Determining battery cycle count

Follow these steps to access information about your Mac notebook battery including the cycle count:

  1. Your first step will vary depending on which version of Mac OS X you are using:
    • Mac OS X 10.6.8 Snow Leopard or earlier: Open Apple System Profiler by choosing About this Mac from the Apple () menu. Then, click More Info.
    • OS X Lion 10.7 or later: Open System Information by choosing About this Mac from the Apple () menu. Click System Report.
  2. Click Power in the Contents list (under the Hardware section as shown below).
  3. The current cycle count is listed under the Battery Information section.

Note: This example shows System Report and a battery with six cycles on it.

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Cycle Count Limits

Cycle count limit will vary based on your Apple computer.

Consult the table below to see the cycle count limit for your computer’s battery before it is considered consumed.

 

MacBook (13-inch, Mid 2010)
MacBook (13-inch, Late 2009)
1000
MacBook (13-inch Aluminum, Late 2008) 500
MacBook (Mid 2009)
MacBook (Early 2009)
MacBook (Late 2008)
MacBook (Early 2008)
MacBook (Late 2007)
MacBook (Mid 2007)
MacBook (Late 2006)
MacBook (13-inch)
300
MacBook Pro (Retina, 13-inch, Early, 2013)
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (13-inch, Mid 2012)
MacBook Pro (13-inch, Late 2011)
MacBook Pro (13-inch, Early 2011)
MacBook Pro (13-inch, Mid 2010)
MacBook Pro (13-inch, Mid 2009)

MacBook Pro (Retina, 15-inch, Early, 2013)
MacBook Pro (Retina, Mid 2012)
MacBook pro (15-inch, Mid 2012)
MacBook Pro (15-inch, Late 2011)
MacBook Pro (15-inch, Early 2011)
MacBook Pro (15-inch, Mid 2010)
MacBook Pro (15-inch, 2.53 GHz, Mid 2009)
MacBook Pro (15-inch Mid 2009)

MacBook Pro (17-inch, Late 2011)
MacBook Pro (17-inch, Early 2011)
MacBook Pro (17-inch, Mid 2010)
MacBook Pro (17-inch, Mid 2009)
MacBook Pro (17-inch, Early 2009)

1000
MacBook Pro (15-inch Late 2008) 500
MacBook Pro (15-inch, Early 2008)
MacBook Pro (15-inch, 2.4/2.2GHz)
MacBook Pro (15-inch, Core 2 Duo)
MacBook Pro (15-inch Glossy)
MacBook Pro (15-inch)
MacBook Pro (17-inch, Late 2008)
MacBook Pro (17-inch, Early 2008)
MacBook Pro (17-inch, 2.4GHz)
MacBook Pro (17-inch Core 2 Duo)
MacBook Pro (17-inch)
300
MacBook Air (11-inch, Mid 2013)
MacBook Air (11-inch, Mid 2012)
MacBook Air (11-inch, Mid 2011)
MacBook Air (11-inch, Late 2010)
MacBook Air (13-inch, Mid 2013)
MacBook Air (13-inch, Mid 2012)
MacBook Air (13-inch, Mid 2011)
MacBook Air (13-inch, Late 2010)
1000
MacBook Air (Mid 2009) 500
MacBook Air (Late 2008)
MacBook Air
300
All PowerBook G4 12″ 15″ and 17″ computers 300
All iBook G4 12″ and 14″ computers 300

 

 

Microsoft Outlook 2013 – pop3 / IMAP setup

Outlook 2013 Setup for POP3
1. Open Outlook. If the Microsoft Outlook Startup wizard appears, on the first page of the wizard, click Next.
Then, on the E-mail Accounts page, click Next to set up an email account.
– If the Microsoft Outlook Startup wizard doesn’t appear, on the Outlook toolbar, click the File tab, then go
to info, click Account Settings.

1

Click New

2

Click Manually configure server settings or additional server types, and then click Next.

3

On the Choose Service page, select Internet E-mail, and then click Next.

4

Provide the following information on the Internet E-mail Settings page.
Under User Information:
1. In the Your Name box, enter the name you want users to see when you send email from this account.
2. In the E-mail Address box, enter your email address.
Under Server Information:
1. Under Account Type, select POP3.

2. In the Incoming mail server box, enter the POP3 server name:
POP3:
pop.mweb.com.na
3. In the Outgoing mail server (SMTP) box, enter the SMTP server name:
SMTP: smtp.mweb.com.na
Under Logon Information:
1. In the User Name box, enter your full username.
2. In the Password box, enter your email password. If you want Outlook to remember your password,
make sure the check box next to Remember password is selected.

5

At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as
follows:
1. Click on the Outgoing Server tab and select My outgoing server (SMTP) requires authentication.

6

Click OK 

On the Add New Account page, click Next. After Outlook tests your account, click Close to close the Test Account Settings dialog box.

8

Bash script to check and restart apache, mysql and sendmail if it’s down

Bash script to check and restart apache, mysql and sendmail if it’s down

#!/bin/sh
################ Check MySQL #################
STARTAPACHE="/etc/init.d/httpd start"
STARTMYSQL="/etc/init.d/mysqld start"
STARTMAIL="/etc/init.d/sendmail start"
LOGFILE=/home/jackassmccoy/servicelogs/logfile
SERVICE='mysqld'
echo "" >> $LOGFILE
echo `date` >> $LOGFILE
if ps ax | grep -v grep | grep $SERVICE > /dev/null
then
    echo "$SERVICE service running, everything is OK" >> $LOGFILE
else
    echo "$SERVICE is not running, restarting $SERVICE" >> $LOGFILE
        checkmysql=`ps ax | grep -v grep | grep -c mysqld`
                if [ $checkmysql -le 0 ]
                then
                        $STARTMYSQL
                                if ps ax | grep -v grep | grep $SERVICE > /dev/null
                                then
                            echo "$SERVICE service is now restarted, everything is OK" >> $LOGFILE
                                fi
                fi
fi
############### Check Apache ################
SERVICE='httpd'
if ps ax | grep -v grep | grep $SERVICE > /dev/null
then
    echo "$SERVICE service running, everything is OK" >> $LOGFILE
else
    echo "$SERVICE is not running, restarting $SERVICE" >> $LOGFILE
        checkapache=`ps ax | grep -v grep | grep -c httpd`
                if [ $checkapache -le 0 ]
                then
                        $STARTAPACHE
                                if ps ax | grep -v grep | grep $SERVICE > /dev/null
                then
                            echo "$SERVICE service is now restarted, everything is OK" >> $LOGFILE
                                fi
                fi
fi
############### Check Sendmail ####################
SERVICE='sendmail'
if ps ax | grep -v grep | grep $SERVICE > /dev/null
then
    echo "$SERVICE service running, everything is OK" >> $LOGFILE
else
    echo "$SERVICE is not running, restarting $SERVICE" >> $LOGFILE
        checksendmail=`ps ax | grep -v grep | grep -c sendmail`
                if [ $checksendmail -le 0 ]
                then
                        $STARTMAIL
                                if ps ax | grep -v grep | grep $SERVICE > /dev/null
                                then
                            echo "$SERVICE service is now restarted, everything is OK" >> $LOGFILE
                                fi
                fi
fi
exit 0

	

Man Behind ctrl alt delete

Every time a software program locks up and you want to start over, every time you need to change your password or log on or off your computer, you can thank David J. Bradley.

That’s the same David Bradley who was the “answer” to Final Jeopardy on an episode of that show’s special college edition last fall.

It’s the same David Bradley who saved Bill Gates’ derriere before the Windows operating system became the monster it is today.

Bradley is the man who gave the world “control-alt-delete.”

“It was not a memorable event,” said Bradley, a longtime IBM employee, speaking of that day in 1980 or ’81 when he discovered control-alt-delete.

“It wasn’t intended as something we were going to tell the customers about,” he says. “Then it turned out that this reset was a problem-solver for people who were writing the programs and writing the instruction manuals.”

He’s much too modest. Would Alexander Fleming have said, “It wasn’t a memorable event,” when he discovered penicillin?

Would Albert Einstein have said, “I really can’t recall when I discovered E=MC squared?”

The original idea was simply to reset early PCs without turning them off. Microsoft adopted control-alt-delete to help ensure people powered down correctly, then to handle “administrative functions” such as the vital “end task” feature for computer software that crashes or otherwise gets stuck.

Bradley chose the control and alt keys because he needed two shift keys to make the operation work, and he chose the delete key because it was on the opposite side of the keyboard. He didn’t want people to hit control-alt-delete by accident.

It’s more complicated than that, of course, but most people don’t have a Ph.D. in electrical engineering from Purdue University, as Bradley does.

Bradley, who speaks at universities on IBM’s behalf, is on a mission — to encourage more students to go into science and technology. He’s aware that much of the growth in college attendance in recent decades is in the humanities.

“I actually have a real job, but I enjoy doing this,” Bradley says. “I’m as close as you get to a rock star within IBM.”

Bradley says the “strength of the country” is at stake because relatively few students go into science or technology. Further, he says, ordinary citizens need to understand science and technology better to make informed choices in the voting booth.

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